Shop Policies
Contact Email: hello@greenwitchmystics.com
Shipping
Processing: 2–6 days (varies based on holidays & if items are made to order)
Post Office Runs: Tuesdays & Fridays
US Shipping:
$5 (under1lb) $8.50 (over 1lb)
Free over $100
International: Please email me to start an order. Due to tariffs and shipping regulations ability to ship varies. Cost of shipping will differ based on weight and location but we can give options on available pricing
Insurance: $100 included. Extra coverage? Request it at checkout!
Once USPS or UPS has your package, delays/loss are their responsibility.
Lost Mail? Contact me ASAP so we can figure it out together and if you need assistance filing a report with the delivery service. If marked "delivered," check with USPS/UPS. No refunds can be given on my end if that occurs. Reminder additional insurance needs to be requested
Returned to Sender? You’ll need to repay shipping for resend/refund.
Returns & Damages
No returns unless damaged due to shipping or my craftsmanship (except spoons, earrings, herbal blends, or minor selenite scratches).
Damaged item? Email hello@greenwitchmystics.com within 30 days (include photos!). Partial/full refund after inspection.
No reply = no refund. You have 30 days from item being delivered to request a refund/communicate with me.
DIGITAL RETURNS:
If you are a coaching client you will receive a contract about the conditional times a refund may be given. On monthly packages I can not guarantee results. That is because I can not predict how hard an individual will be dedicated to the work. If you do the work, follow the guide and are honest as a client, you will learn and grow more than before starting the coaching. I can only guarantee: my work will be high quality, no AI, reliable and diverse information/resources, 100% of my effort to personalize and cater to your unique path, intensive coaching. Do not purchase coaching packages if you are not serious about developing your spiritual journey and want a quick fix.
Are your crystals ethically sourced?
there is no such thing. If a shop tells you they ethically source their crystals, they are lying. Unless it is taken from their backyard at which case they can not run a profitable or sustainable mineral business (which again depends on your definition of ethical). There is no universal definition of ethically sourced crystals. It depends on YOU. Some may consider is ethical as long as it doesn’t harm animals or wildlife. But what about the humans and villages nearby? What about loud machinery? What about protecting the humans from gangs/militia when the owners of the mine leave to go home? What about their education and investment into the village? One of my vendors is Enter The Earth. They have a blog post about their operation. While they do not use loud/heavy machinery, dynamite, they pay fairly and include protection from local militia/gangs from stealing from the operation….they STILL don’t claim it’s ethical. Because there IS damage at some level. They must use water to blast the clay to find rocks. They must use some equipment like pick axes that can disturb wildlife. There is consciously sourced materials, but to me, there will never be 100% ethical sourcing of anything from the earth.
Cancellations
Contact me IMMEDIATELY to cancel. If it was shipped before contacting me, no refunds can be provided until you cover return shipping and items are returned.
Respect my time: Hand-packaged orders take time and effort. Last-minute cancellations hurt other customers
By Purchasing, You Agree:
You’re 18+ (or have parent/guardian permission).
You’ve read the policies
Questions?
Email hello@greenwitchmystics.com